Knowledge Base - General course for employees

Introduction to the system

3الدروس · 2 س 35 د
- Training 1. System interface and navigation, p.1
- Training 2. System interface and navigation, p.2
- Training 3. Communications in the system
  
  معاينة
Helpdesk component

2الدروس · 2 س
- Training 4. Helpdesk: Ticketing System + Teams + Attachments & Communication Logs
  
  معاينة
- Training 5. Helpdesk. Email Integration + Teams + Notifications
  
  معاينة
Timesheet Component

2الدروس · 2 س 15 د
- Training 6. Timesheets: Task Time Tracking + Views
  
  معاينة
- Training 7. Timesheets: Workload + Reporting + Projects
  
  معاينة
Maintenance Component

3الدروس · 3 س 10 د
- Training 8. Maintenance. Requests + Equipment Management
  
  معاينة
- Training 9. Maintenance. Teams + Scheduling + Reports
  
  معاينة
- Training 10. Maintenance&Field service
  
  معاينة
Invoicing Component

2الدروس · 2 س 20 د
- Training 11. Invoicing Component
  
  معاينة
- Training 12. Invoicing + System Overview
  
  معاينة
New eLearning Component

2الدروس · 20 د
- eLearning Component: Course Access & Navigation for Users, p.2
  
  معاينة
- eLearning Component: Administrator Tools & Setup, p.1
  
  معاينة
QA Sessions

1الدروس · 30 د
- QA Session №1
  
  معاينة
Instructions

1الدروس · 10 د
- How to Install a PWA Application & Access the Website from Mobile